| Shipping Options | Delivery time | Cost | Please Remember |
|---|---|---|---|
| Standard UK Delivery | 3 – 4 working days | £8 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Express UK Delivery | 1 – 2 working days | £12 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Express EUROPE Delivery | 5 – 7 working days | £65 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Standard EUROPE Delivery | 10 – 15 working days | £45 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Express USA Delivery | 5 – 7 working days | £65 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Standard USA Delivery | 10 – 15 working days | £45 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Express Arabic Countries Delivery | 7 – 10 working days | £115 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Standard Arabic Countries Delivery | 12 – 15 working days | £85 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Express International Delivery | 7 – 10 working days | £95 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Standard International Delivery | 12 – 15 working days | £75 | Orders placed after 3pm (UK time) will be dispatched the next working day |
| Collect from our Shop in Chelsea London | Next day | £0.00 | Your order will be ready for collection within 24 hours. |
All delivery and collection dates on quinnharper.co.uk are given only for general guidance.
In most cases we are able to deliver the items to you within our estimated delivery times and, where we anticipate that this may be delayed, we will contact you to inform you of this delay.
We will fulfil your order by the date and time set out in the Dispatch Confirmation email or, if no date or time is specified, within a reasonable period from the date of the Dispatch Confirmation email, unless there are exceptional circumstances.
Where the items are to be delivered, we shall attempt to deliver the items to the address you specify for delivery, or if none, to the billing address of the credit or debit card you supply.
It is important that these addresses supplied by you to us are accurate.
In most cases, a signature will be required from you or the recipient on delivery. Items supplied are not for resale.
Duty and custom fees are set by the destination country customs authorities and is not included in your order total at the time of purchase. Any duties or taxes incurred are the responsibilities of the customer and will have to be paid by the customer.
We very much look forward to welcoming you, in person to our London showroom, where you can find our collection, without incurring any taxes, duties or delivery costs.
If we are unable to deliver the items to you or if the items are not collected, then we will be entitled to hold the item for you, until all payments of the return fee and charges due to non-delivery and re-shipment cost have been paid in full. Exception made to order dresses where we have a strict no refund/ no exchange policy.
It is important that you check your items upon receipt and always before use.
If any errors occur or issues arise then these need to be reported to us within 5 days on hello@quinnharper.co.uk quoting your Order Reference and a brief description of the issue so we can investigate, failure to do so within the 5 days of receiving the items may result in us being unable to provide a refund.